Delight Your Customers With Generative AI

Financial institutions can more effectively resolve customer complaints and increase customer satisfaction and engagement with Teradata's advanced analytic and generative AI capabilities, available within Teradata VantageCloud Lake on Amazon Web Services (AWS)—the most complete cloud analytics and data platform for AI.

This solution brief explores how VantageCloud Lake on AWS harmonizes data from various channels, enabling financial institutions to overcome the challenges of siloed data and legacy systems. By leveraging ClearScape Analytics™, Teradata’s powerful engine for deploying AI/ML pipelines, Amazon Bedrock, and the large language model (LLM) powered Customer Complaint Analyzer, companies can analyze interactions to deliver more personalized experiences and accelerate complaint resolution.