savings
金融におけるカスタマージャーニー
より良い銀行サービスへの道筋は、シームレスなカスタマージャーニー
Teradata VantageCloudとClearScape Analytics™により、カスタマーエクスペリエンスのあらゆる段階を強化することで、顧客獲得と顧客定着を加速させます。
Why ClearScape Analytics for customer journeys
Unlock critical customer insights and boost banking performance with AI-powered innovation
Your financial services customers interact with your organization in a variety of ways:
language
Websites
apps
Apps
payments
ATMs
account_balance
In-person branches
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And more
To deliver experiences that drive growth and delight customers, it’s more important than ever to understand every touchpoint on the customer journey. But many financial institutions struggle to effectively capture and leverage this data.
VantageCloud and ClearScape Analytics empower you to easily understand and enhance customer journeys, all on the most complete cloud analytics and data platform for AI, with best-in-class data harmonization, machine learning, AI, and analytics capabilities.
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Increase customer acquisition and adoption
See how your team can uncover insights to enrich every step in the customer journey. In our free, hands-on demo environment for ClearScape Analytics, explore how you can:
- Quickly analyze millions of digital and in-person touchpoints
- Measure marketing effectiveness and performance across channels
- Identify prospective customers
- Accelerate customer conversions
- Create more relevant, authentic experiences
- Track and adapt to customer buying patterns
- Discover upsell and cross-sell opportunities
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Improve customer engagement
Strengthen customer relationships faster and more effectively than ever before. With ClearScape Analytics, you can quickly and seamlessly combine data from billions of interactions to:
- Gain a deep understanding of customer behavior over time
- Develop advanced, accurate prediction models
- Scale these models across the enterprise
- Enable data-driven decisions in near real-time
Boost banking performance with better customer experiences
See firsthand how you can uncover insights to enhance each step of the customer journey. Test drive ClearScape Analytics in our free, self-service demo environment.